segunda-feira, 19 de setembro de 2011

3º GESTÃO COMERCIAL - ENGLISH III ACTIVITIES 3 AND 4

HI, FOLKS! THESE ARE OUR FIRST ACTIVITIES USING OUR BLOG. TAKE PART IN THE DISCUSSIONS, WRITE YOUR OPINION ABOUT THE TOPICS YOU READ AND HELP YOUR FRIENDS TO LEARN AS A GROUP!

ACTIVITY 1: DURING AUGUST AND THE BEGINNING OF SEPTEMBER WE TALKED ABOUT DEPARTMENTS OF A COMPANY AND EMPLOYMENT. OUR FIRST TASK HERE RELATES TO THESE TOPICS.

CASE STUDY:

READ THE CASE STUDY CAREFULLY, AND ANSWER THE QUESTIONS THAT FOLLOW:

Cineworld is a multi-screen cinema complex in the centre of London. It contains five cinemas, two restaurants, and an electronic games centre and internet café. The manager, Amy Watkins, needs to recruit more sales assistants for the complex. She has decided to carry out a two-stage job analysis before writing the job advertisements.

The first part of the job analysis is to interview a sales assistant, to find out she perceives her role in the company. The second part of the job analysis is to observe the sales assistants as they perform their work. The first job analysis interview is with Susan Trimble. She is 23 years old, and she has worked at the complex for 6 months.

"I start work at 3 in the afternoon", Susan explains, "and I finish at midnight. It´s a long working day, but I only work 4 days a week. My main job is in the games centre and internet café. I sell entry tickets, and make sure that all the machines and computers are working properly. That´s the easy part of the job, really. As most of our customers are young people, I also have to make sure that they treat the machines properly - teenagers can be quite rough when they get excited! There can be problems after 11 in the evening. A lot of the people who come in then have been to the pub, and they can sometimes be difficult or aggressive. It´s a great job, though, and I love the contact with people".


ACTIVITY 2: NOW, ANSWER THE QUESTIONS AND TALK TO YOUR FRIENDS ABOUT THE SUBJECT:

a. What are Susan main tasks in her job?
b. What other tasks does she mention?
c. What problems does she mention?
d. What does she like best about her job?
e. Would you like to work there and do the same tasks as Susan? Why?

59 comentários:

  1. a. her main task is take care from games center and internet café.
    b. she sells entry tickets, check all machines and computers are working properly.
    c. she mentioned about the people who came from the pubs they can be difficult and aggresive.
    d. her likes(or loves)the contact with people.
    e. yes, i'd like to work there, for two reasons, first i can watch fims for free, and second i like the contact with the people.

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  2. Susan sell entry tickets. She certifies that the young and deal with the machines. After 11 pm, many people go there and be aggressive. She likes work having contact with people. I would not want to work there because they do not really like to have contacts with people.

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  3. A.Main tasks is in the games centre and internet café.
    B.She sell entry tickets and make sure that all the machines and computers are working properly.
    C. A lot of the people who come in, then have been to the pub, and can sometimes be difficult or aggressive.
    D.she love the contact with people
    E. Yes, love too the contact with people.

    ResponderExcluir
  4. Fernando correia

    a. What are Susan main tasks in her job?
    Its main activities are to take care of the games center and internet cafe.
    b. What other tasks does she mention?
    I sell entry tickets, and make sure that all the machines and computers are working properly.
    c. What problems does she mention?
    The's teen rough when they get excited.
    d. What does she like best about her job?
    She like contact with people.
    e. Would you like to work there and do the same tasks as Susan? Why?
    No, because i hate people.

    ResponderExcluir
  5. Na casa do senhor não existe Satanás. Xô,satanás,Xô,satanás.

    ResponderExcluir
  6. good afternoon class

    CIDA MOURA disse

    I am ANSWER THE QUESTIONS:

    a)her main task is take care from games center and internet café,she works from 3 pm till

    midnight, but she only work 4 days on week.

    b)Susan sells entry tickets, check all machines and computers are working properly

    c)Susan mentioned about the people who came from the pubs they can be difficult and aggresive after 11 in the evening.

    d) her loves the contact with people.

    e) yes, i'd loved to work there, i love the contact with people, but I would not like to make sure that all the machines and computers are working properly.

    ResponderExcluir
  7. a. her main task is take care from games center and internet café.
    b. she sells entry tickets, check all machines and computers are working properly.
    c. she mentioned about the people who came from the pubs they can be difficult and aggresive.
    d. her likes(or loves)the contact with people.
    e. yes, i'd like to work there, for two reasons, first i can watch fims for free, and second i like the contact with the people.

    ResponderExcluir
  8. a. What are Susan main tasks in her job?
    Its main activities are to take care of the games center and internet cafe.
    b. What other tasks does she mention?
    I sell entry tickets, and make sure that all the machines and computers are working properly.
    c. What problems does she mention?
    The's teen rough when they get excited.
    d. What does she like best about her job?
    She like contact with people.
    e. Would you like to work there and do the same tasks as Susan? Why?
    No, because I hate working .

    ResponderExcluir
  9. It's a long way to the top, if you wanna rock n' roll

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  10. Students are mass Fatec

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  11. a. She takes care from games center and internet café.
    b. she sells entry tickets, check all machines and computers are working properly.
    c. she mentioned about the people who came from the pubs they can be difficult and aggresive.
    d. her likes(or loves)the contact with people.
    e. yes, i'd like to work there, for two reasons, first i can watch fims for free, and second i like the contact with the people.

    20 de setembro de 2011 10:33

    ResponderExcluir
  12. a. her main task is take care from games center and internet café.
    b. she sells entry tickets, check all machines and computers are working properly.
    c. she mentioned about the people who came from the pubs they can be difficult and aggresive.
    d. her likes(or loves)the contact with people.
    e. yes, i'd like to work there, for two reasons, first i can watch fims for free, and second i like the contact with the people.

    ResponderExcluir
  13. a. her main task is take care from games center and internet café.
    b. she sells entry tickets, check all machines and computers are working properly.
    c. she mentioned about the people who came from the pubs they can be difficult and aggresive.
    d. her likes(or loves)the contact with people.
    e. yes, i'd like to work there, for two reasons, first i can watch fims for free, and second i like the contact with the people.

    ResponderExcluir
  14. A. Her main task is in the games centre and internet café.

    B. Her others tasks are to sell entry tickets, and certify sure that all the machines and computers are working properly.

    C.She mention what teenagers can be quite rough when they get excited and people who come in then have been to the pub sometimes can be difficult or aggressive.

    D. She like best to work in contact with people.

    E. Mabe,only for be in contact with new movies also for can see it advance .

    ResponderExcluir
  15. A.She is responsible for to attend clients,to sell tickets and to make sure that all the machines and computers.
    B.She has to make sure that they treat the machines properly.
    C.She mentioned about people who came from the pubs they cam be difficult and agresive.
    D.She love to work wiht people.
    E.I would like to, but I don´t like to work wiht teenagers.

    ResponderExcluir
  16. Susan is responsible for to sell entry tickets, to make sure that all the machines and computers are working properly and attend clients. She mentioned problems with teenagers, because they can be quite rough when they get excited and a it oof the people who come in then have been to the pub, and they can sometimes be difficult or aggressive, nevertheless, she is like your work and the contact with people.
    I would like to work there and do the same task as Susan, because I want machines and computers.

    ResponderExcluir
  17. Suzan works selling admission tickets at a cinema complex, it also checks if all the machines and computers are working properly.
    Suzan also tracks people who are using the machines to prevent them from damaging the parts.

    The biggest problem it faces is having to deal sometimes with teenagers excited and intoxicated persons, because it is a night shift, many have come from bars and other events, making them more aggressive.

    She likes his job because of dealing with people and be a few days of the week.

    I would not like to work in an environment like this, because I do not like dealing with people with changed minds, especially if they are alcoholic.

    ResponderExcluir
  18. A- Sell ​​tickets and ensure that all machines and computers are working.

    B- Make sure that they treat the machines properly.

    C- Problems when teenagers are excited.

    D- She loves the contact with people.

    E- Yes, because I am part of the public young and did not think it's a tiring job.

    ResponderExcluir
  19. CALVINISTA DA MARINA SILVA16 de novembro de 2011 12:29

    service to the public.
    maintenance of equipment.
    teens and drunk people.
    contact with people.
    Yes, i love the contact with people!!!!!!!!!

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  20. Flávia Oliveira Santana16 de novembro de 2011 12:36

    A)Susan is responsible for selling tickets and check if all the machines and computers are working properly.
    B) She also has to assess whether young people are using computers appropriately.
    C) Too much animation some young people and how some of the pub to go there, they can become aggressive because of drinking.
    D) She likes the contact with people.
    E) I’ would not like. Because I don’t identify with this work. Not have as much patience as Suzan.

    ResponderExcluir
  21. Isabella Cristina Malavasi16 de novembro de 2011 12:51

    A) The main tasks are Suzan: Sell tickets at the entrance and check the machines and computers are working.
    B) She has to check if young people are using the machines properly.
    C) Many young people in the environment are very excited, this can affect your work and young people often leave the pub and go straight to the establishment intoxicated becoming aggressive with staff.
    D) She likes to have contact with the public.
    E) No, because I prefer to work in places that are reserved.

    ResponderExcluir
  22. A) Its main task is: sell tickets at the entrance and see if the machines are working.
    B) Check if young people are using the machines properly.
    C) Many of the regulars go straight to the Cineworld pub; most clutches is becoming aggressive and creating difficulties.
    D) Working with people
    E) I would, because I am a very communicative person and I like to relate to people.

    ResponderExcluir
  23. a. What are Susan main tasks in her job?
    A:She is works in the games centre and internet café.

    b. What other tasks does she mention?
    A: She sells entry tickets, and make sure that all the machines and computers are working properly.

    c. What problems does she mention?
    A: She mentioned the problems can be after 11 in the evening, because a lot of the people who come in then have been to the pub, and they can sometimes be difficult or aggressive

    d. What does she like best about her job?
    A:She works only four days in the week, and she loves the contact with people.

    e. Would you like to work there and do the same tasks as Susan? Why?
    A: I doesnt like work her job, because de journey is very hard, and think with this job i will need work in weekends and holydays, and i dont like this.

    ResponderExcluir
  24. A)Her main task is take care from games center and internet café.
    B)She sell entry tickets, and make sure that all the machines and computers are working properly.
    C)teenagers can be quite rough when they get excited, and there can be problems after 11 in the evening. A lot of the people who come in then have been to the pub, and they can sometimes be difficult or aggressive.
    D)She love the contact with people.
    E)Yes, I also like to have contacts with people,should probably be pretty cool.

    ResponderExcluir
  25. A)Susan in her work is to take care of the main tasks games centre and internet cafe. She is responsible for selling tickets and make sure that all the machines and computers are working properly.
    B)She also have to make sure thatthe young people treat the machines properly.
    C)She says there can be problems after 11 in the evening. A lot of the people who come in then have been to the pub, and they can sometimes be difficult or aggressive.
    D)Susan love the contact with people.
    E)I does not would like, because it is a night job and exposes the many risks.

    ResponderExcluir
  26. A)She sells entry tickets, and makes that all the machines and computers are working properly.
    B)She also has to make sure that teenagers treat the machines properly.
    C)A lot of the people who came in after 11 have been to the pub, and They can sometimes be difficult or aggressive.
    D)She loves contact with people.
    E)I'd not because this tasks are very monotonous, and I like tasks more challenging!!!

    ResponderExcluir
  27. A. She sells entry tickets, and make sure that all the machines and computers are functioning properly.
    B. She also has to make sure that people treat the machines properly.
    C. Teenagers can be quite rough when they get excited! There can be problems after 11 in the evening. A lot of the people who come in then have been to the pub, and they can sometimes be difficult or aggressive.
    D. She loves the contact with people.
    E. I'd like to work there, because despite have several activities. she works with the public and how she, I also enjoy working with people.

    ResponderExcluir
  28. Rafael de Souza Rodrigues23 de novembro de 2011 12:47

    A) Its main task is: sell tickets at the entrance and see if the machines are working.
    B) Check if young people are using the machines properly.
    C) Many of the regulars go straight to the Cineworld pub; most clutches is becoming aggressive and creating difficulties.
    D) Working with people
    E) I would, because I am a very communicative person and I like to relate to people.

    ResponderExcluir
  29. a) Susan's main tasks in her job are: to sell entry tickets and make sure that all the computers and machines are working well (properly).

    b) She also makes sure if young people are treating the machines properly.

    c) She tells about the rough behavior of teenagers and also the possible agressive behavior of people that goes to the pub.

    d) She love to contact with people.

    e) Could be funny working as Susan do. But not for the whole life, because it seems to pay bed, I think.

    ResponderExcluir
  30. a-your main job is in the game centre and internet cafe.
    b-sell tickets, and make sure that all the machines and computers are working properly.
    c-Problems teenagers treat not the machines properly.
    d-The contact with people.
    e-No.I not like the work with teenager

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  31. Tatiara Santos de Oliveira

    a) gaming center and internet cafe

    b) sell admission tickets and make sure that all machines and computers are working properly.

    c) are with people arriving after eleven at night because they're going to the bar and become aggressive.

    d) working with the public.

    e)No, it's very difficult to work with adolescents.

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  32. Ednan Almeida 1 - For the Brazilian airports are able to receive all the athletes and tourists to the world cup and needed infrastructure improvements and better service delivery.

    2 - According to what I read the most prepared and structurally Guarulhos SP Galleon RJ

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  33. Ademilson 1 - I think the Brazilian airports are able to receive all tourists to the world cup and needed infrastructure improvements and better service delivery transport food and languages

    2 - According to what I read the most prepared and structurally Guarulhos SP Viracopos Campinas SP

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  34. Cida Moura 1 - I think the Brazilian airports are able to receive all tourists to the world cup and needed infrastructure improvements and better service delivery transport food and languages

    2 - According to what I read the most prepared and structurally Congonhas Guarulhos SP and Galeão RJ

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  35. A)Susan is responsible for selling tickets and check if all the machines and computers are working properly.
    B) She also has to assess whether young people are using computers appropriately.
    C) Too much animation some young people and how some of the pub to go there, they can become aggressive because of drinking.
    D) She likes the contact with people.
    E) I’ would not like. Because I don’t identify with this work. Not have as much patience as Suzan.

    ResponderExcluir
  36. A)Her main task is take care from games center and internet café.
    B)She sell entry tickets, and make sure that all the machines and computers are working properly.
    C)teenagers can be quite rough when they get excited, and there can be problems after 11 in the evening. A lot of the people who come in then have been to the pub, and they can sometimes be difficult or aggressive.
    D)She love the contact with people.
    E)Yes, I also like to have contacts with people,should probably be pretty cool.

    ResponderExcluir
  37. Answers:

    a) The main Susan's tasks is sell entry tickets.
    b) Make sure that all the machines and computers are working properly.
    c) A lot of the people who come in then have been to the pub, and they can sometimes be difficult or aggressive.
    d) Love the contact with people.
    e) I don't like. This job requires very patience with teenagers and I don't have.

    ResponderExcluir
  38. A.Main tasks is in the games centre and internet café.
    b. she sells entry tickets, check all machines and computers are working properly.
    c) A lot of the people who come in then have been to the pub, and they can sometimes be difficult or aggressive.
    D)She love the contact with people.
    E)Yes, I also like to have contacts with people,should probably be pretty cool.

    ResponderExcluir
  39. a)She works in the downtown area of games and ticket sales.
    b)Susan also checks if the machines and computers are working properly.
    c)That young people can be aggressive, so maximum attention is Susan.
    d)Contact with people.
    e)No, thank you. It is a very stressful job, have to be very patient in dealing with people.

    The text outlines the qualities that Susan practices in their work, and shows the attention that it has available to people and especially young enough energy.

    ResponderExcluir
  40. Firstly, forgive me for my slowness in sending my comments on our blog.

    a) Susan is responsible for making sure that all the machines, computers and everything else are working properly in the games centre and Internet café.
    b) She is in charge of sell entry tickets to the complex Cineworld.
    c) As most of the customers are young people, sometimes they can be quite rough when they get excited and drunken.
    d) She loves the contact with people, after all she is a young girl too.
    e) I don`t know, because it is very complicated to work during many people are having fun and sometimes they get too excited. And I think that this job doesn`t pay well.

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  41. Paulo Padin
    a. her main task is take care from games center and internet café.
    b. she sells entry tickets, check all machines and computers are working properly.
    c. she mentioned about the people who came from the pubs they can be difficult and aggresive.
    d. her likes(or loves)the contact with people.
    e. yes, i'd like to work there, for two reasons, first i can watch fims for free, and second i like the contact with the people.

    ResponderExcluir
  42. a. Her main job is sells entry tickets and make sure that all the machines and computers are working properly;

    b. She has to make sure that the costumer treat the machines properly.

    c. She mention about the problems after 11 in the evening with teenagers that can be quite rough and with the other people who come in then have been to the pub, and they can sometimes be difficult or aggressive.

    d. She loves the contact with people.

    e. I'd not like, because some people are difficult for to relate and I don't have much patience.

    Joyce Eline Luiz Moreira
    Leonardo Teixeira da Silva.

    ResponderExcluir
  43. Leonardo Teixeira da Silva disse...

    a-) She sells entry tickets, and make sure that all the machines and computers are functioning properly.

    b-) Susan also has to assess whether young people are using computers appropriately.

    c-) Many of the regulars go straight to the Cineworld pub; most clutches is becoming aggressive and creating difficulties.

    d-) Contact with people.

    e-) I work with the public, but I wouldn’t like to work in this segment

    ResponderExcluir
  44. Tamires Pedroso e Luciana Cristina30 de novembro de 2011 13:08

    A. Take care from games center and internet café.
    B. She sells entry tickets and check all machines and computers to be shure that the things are working as well as possible.
    C. Sometimes people are difficult and aggresive.
    D. Contact with people.
    E. No, We like contact with people, but not at this way....we prefer working at office...

    Teacher, we did this activity toghether helping each other without looking at google, so please, cnsiderate.....thank you very much.

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  45. Her main task is take care from games center and internet café.
    B)She sell entry tickets, and make sure that all the machines and computers are working properly.
    C)teenagers can be quite rough when they get excited, and there can be problems after 11 in the evening. A lot of the people who come in then have been to the pub, and they can sometimes difficult or aggressive.
    D)She love the contact with people.
    E)Yes, I also like to have contacts with people,probably be pretty cool.

    ResponderExcluir
  46. TATIANE C. SOUZA

    A)Susan is responsible for selling tickets and check if all the machines and computers are working properly.
    B) She also has to assess whether young people are using computers appropriately.
    C) Too much animation some young people and how some of the pub to go there, they can become aggressive because of drinking.
    D) She likes the contact with people.
    E) Yes, i'd like to work there, because i can watch films for free, but i wouldn’t like to work in this segment, i prefer the industrial area.

    ResponderExcluir
  47. A)Her main task is take care from games center and internet café.
    B)She sell entry tickets, and make sure that all the machines and computers are working properly.
    in
    C)teenagers can be quite rough when they get excited, and there can be problems after 11 in the evening. A lot of the people who come then have been to the pub, and they can sometimes be difficult or aggressive.

    D)She love the contact with people.

    E)No, I do not like. I prefer other activities that do not involve many people

    ResponderExcluir
  48. Leonardo Gomes Souza RA : 1012003

    A. Sell admission tickets, and make sure that all the machines and the computers are working properly.

    B. care for clients treat the machines properly.

    C. Sometimes clients have after 11:00 PM before they went to the bar and can be aggressive or difficult to talk

    D. Contact with people

    E. love would be very good contact with people and stay in a place surrounded with games and entertainment would be like an anti-stress therapy for me.

    ResponderExcluir
  49. Antônio B. Oliveira30 de novembro de 2011 14:32

    A. selling tickets and then verify that the machines working properly.

    B. Since most customers are young she has to take care that they do not spoil the machines.

    C. Sometimes clients who went to the bar before visiting our facility can cause problems

    D. what she likes most is contact with people.

    E. I like her work and wanted to do it the same functions.

    ResponderExcluir
  50. A)Her main task is take care from games center and internet café.
    B)She sell entry tickets, and make sure that all the machines and computers are working properly.
    C)teenagers can be quite rough when they get excited, and there can be problems after 11 in the evening. A lot of the people who come in then have been to the pub, and they can sometimes be difficult or aggressive.
    D)She love the contact with people.
    E)No, I do not like. I prefer other activities that do not involve many people

    ResponderExcluir
  51. Luciana Cristina e Tamires Pedroso the beautiful30 de novembro de 2011 16:00

    Dear Teacher, don't forget abaut us!!!
    And we aren't an applepolish.... We think that's Susan is as good as you kkkkkkk she very dedicated to her job...we guess that she has a English Blog too...

    ResponderExcluir
  52. Luciana Cristina Castro30 de novembro de 2011 16:38

    About the activity one, my company have many departments, logistics, human resources, marketing, customer service, production, finance, sales and information technology . I’m a sales assistant, and I’m in charge of keeping customers. Besides, a help the sales rep….they are always asking for help. At last, I deals with people all day long, and I like very mauch….I think this is the activity number one.

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  53. So, activity one, a can say that my company have a small space, but goods customers and sales. It have the departments of human resources, customer service and production . I work in the administrative but I want be a manager, I think that I will be the CEO….one day….

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